Yes, the service is good! The TPE flesh of the doll gives the impression of a soft and pleasant squeeze of the female body. I ordered the overall heating system with my doll. Now it is my cozy heater in the center of winter …… I really appreciate it when the weather is cold. It’s safe and easy to understand and use without instructions. I also bought the resealable pouch (larger size for larger dolls). Just like it’s supposed to do, it keeps out dust, lint and prying eyes. I love everything about it!